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Although different departments demand different expertise, the following is a list of the main characteristics that are required in every department:
Patience
Regardless of which department you work in or what your position is, you will need a lot of patience. Remember that you will be working in a bureaucracy and a hierarchical work environment. Processes move slowly and multiple levels of approval and corrections are commonplace.
Effective communication skills
Communication skills (as in most jobs) are essential in the government. It is imperative to present your message in both oral and written communication in a clear and precise fashion.
Tact
For individuals who find it a “challenge” to keep their opinions and personal views to themselves. A job in the federal service will definitely be a challenge. It is a necessary skill in the government and you will have difficulties getting promotions if you are unable to express yourself in a fashion that is appropriate and non-offensive manner.
Attention to detail
In most positions, this skill is extremely important. If you are someone who does not recognize changes in information, document formatting as well as dates, for many positions you will have a hard time. Your work will be returned to you many times for revisions and questions, which for certain individuals is frustrating.
I have seen many documents returned due to a bullet point that was misaligned or a title that was in a different font than the rest of the 15 page document. All of this on top of tight deadlines make the work environment very difficult at times – especially for those who do not possess attention to detail skills.
Multitasking
For many positions (not all), it is imperative to have the capacity to work on more than one task at the same time. As priorities change and new tasks are assigned to you, several deadlines will begin to overlap each other.
Interpersonal skills
As most positions require work in teams, you must be able to get along with other individuals. Although you do not need to be an extrovert, you will be required to communicate with others as well as make an effort to work in peaceful and productive work environment.